The Mokimor Lifetime Guarantee
We believe in the quality of our clothing, that is why every garment we make is covered by an extended warranty. Under the Mokimor Lifetime Guarantee, any manufacturing fault will be repaired or the item replaced, free of charge, for the reasonable life of the garment.
The reasonable life of the garment covers products under normal usage and does not cover abnormal wear and tear, misuse or accidental damage. All returned products will be reviewed and inspected by Mokimor, and we reserve the right to decided if a product is covered by our lifetime product guarantee. If a product is found to be defective it will be repaired or replaced for the same or like for like item.
Unfortunately, clothing doesn’t last forever. It is hard to put to a number on the length of time for a lifetime guarantee, as it depends on how often an item is worn, washed and what it is used for. We generally set our warranty at 2 years, but we are a reasonable bunch and will consider all claims on an individual basis.
How to make a claim
Please contact at firstname.lastname@example.org.
Please include proof of purchase, information of fault and photos.